Shoulder ache and neck ache?

Ok so i have this shoulder ache for over a year now. I know i should see someone about it. But i want to know if this is happening to anyone. About a year ago my collarbone starts sticking out. And my shoulders starts to ache and neck. Fells like i am hunching but everyone says im not. When i want to go to sleep i have to have both my arms up under a pillow to hey comfortable. its really annoying.